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Appointments
For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.
This will help us to be more efficient by making an appointment available to you when you need it the most.
Book an Appointment
Check your condition first
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Pharmacy & Self-Care
Pharmacy
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Self-Care
Help and support available from many National and Local Organisations
Urgent appointments for today or tomorrow
If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.
If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.
Ways to book
Book a Routine Appointment
Ways to book
Sickness Certificates (Fit Notes)
British Sign Language (BSL)
British Sign Language (BSL) Interpreters
British Sign Language (BSL) users can contact us via BSL video interpreter Monday to Friday from 9am to 4.30pm. Further information about how to use the service is available on the InterpretersLive NHSE website. There is also a BSL video about how to download the app. For Out of Hours or Emergency email: interpreterslive@signsolutions.uk.com
Information for healthcare professionals working in south east London
Travel Vaccinations
Home Visits
Please be aware that our GPs will always call to assess the home visit request first.
If you need a home visit, you can help us by calling reception before 11am.
Telephone: 020 3824 0240
Home visits may be requested for those who are unable to come to the Surgery because of serious illness and infirmity.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.
If you do not feel well enough to sit in the waiting room we can make alternative arrangements.
Life Threatening - Go to A&E
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Your choice of preferred GP
Patients are able to contact us regarding their choice of Male/Female doctor, if they require a Translation service, DNA appointments, a specific nominated-nurse/HCA appointment, or if you are seeking second opinions.
Please use our Contact Us page to make your choice and inform us.
NHS Local Services Finder
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Ways to cancel
Out of Hours
Enhanced Access
This service provides patients in South Southwark with additional GP and nurse appointments.
This means that there is primary care available from 8am to 8pm - Monday to Saturday and 8am to 4pm Sunday.
On any given day, these appointments help a GP practice to manage their capacity and provide care for their patients even if their own appointments are fully booked.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Chaperones
You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.