Appointments

 

For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.

This will help us to be more efficient by making an appointment available to you when you need it the most.

Book an Appointment

Check your condition first

Many conditions can be treated without the need to see your GP.

Pharmacy & Self-Care

Pharmacy

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Urgent appointments for today or tomorrow

If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.

If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.

Ways to book

  1. Telephone: 020 3824 0240
  2. Request an urgent appointment online

Sickness Certificates (Fit Notes)

Travel Vaccinations

Home Visits

Please be aware that our GPs will always call to assess the home visit request first.

If you need a home visit, you can help us by calling reception before 11am.

Telephone: 020 3824 0240

Home visits may be requested for those who are unable to come to the Surgery because of serious illness and infirmity.

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.

If you do not feel well enough to sit in the waiting room we can make alternative arrangements.

Life Threatening - Go to A&E

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

Ways to cancel

  1. Telephone us on 020 3824 0240.
  2. Cancel an appointment online
  3. Cancel using our online services
  4. Cancel through the NHS App

Out of Hours

Enhanced Access

This service provides patients in South Southwark with additional GP and nurse appointments.

This means that there is primary care available from 8am to 8pm - Monday to Saturday and 8am to 4pm Sunday.

On any given day, these appointments help a GP practice to manage their capacity and provide care for their patients even if their own appointments are fully booked.

Learn more about the Enhanced Access Service

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Chaperones

You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.

Read our Chaperone Policy